On January 18, 2016

Speed traps create bad visitor experiences, affect revenue

Dear Editor,

My friend John and I were pulled over in Woodstock, Vt., at 10:30 p.m. New Year’s Eve. John has a Rhode Island license place, therefore, I wasn’t surprised. I have a Massachusetts license plate and was pulled over in Pittsford, Vt., on the 4th of July, 2014. My parents and siblings have Connecticut license plates and have been pulled over in Plymouth, Vt., in years past, too. But now we all know where the speed traps are.

But that’s not the point. I am a former Safe Routes to School Coordinator for Walk Boston, a pedestrian advocacy group. The point is to drive safely, regardless of where you come from, and where you are.

I fought the 4th of July, 2014, speeding ticket and won. I had a folder full of “evidence” that the signage in Pittsford was not up to snuff, the way that it is in Woodstock, Bridgewater, and Plymouth, Vt. Some Vermont towns do an excellent road signage display, which lets you know you are entering a congested area. But it only gets noticed after the fact. Coming from the city, you know that you have pretty much two speed limits—street or highway. In the city you “feel” you are in a congested area because you see pedestrians. In Vermont, a “congested” area is explained to you by a police officer after he pulls you over to give you a ticket. And it needs to be explained further as to what you missed in signage, because road signage is boring!

An engaging way to slow people down would be something like: 1) Adding speed texture in the road when approaching congested areas. 2) Larger than life signage, or shaped signage. 3) Day glow/glow-in-the-dark bumpy post holding speed signage. 4) Being helpful, the sign has a lamp post attached, or a bat house attached.

But none of these suggestions would work if Vermont cost justifies the ticket money they bring in. I analyzed the Ritz Carlton case in my MBA program. I can’t remember the exact figures, but having roughly 5 percent of customers having a bad experience can filter through 50 percent of the potential business, causing an adverse effect in revenue.

Let’s be smart about all of the costs here, and the adverse effect being pulled over by the cops really has.

Best intentions,

Anne Kirby, Milton, Mass., and Killington, Vt.

Do you want to submit feedback to the editor?

Send Us An Email!

Related Posts

Before school budget talks turn to slashing expenses

November 20, 2024
By Angelo Lynn Editor’s note: Angelo Lynn is the owner and publisher of the Addison Independent, a sister paper of the Mountain Times.  With 2024-25 education property tax rate hikes well into double digits last year, it’s little doubt school boards will be primed for holding costs to a minimum for their upcoming budgets. Already…

Keep pets safe this trapping season

November 20, 2024
Dear Editor, The recreational trapping season in Vermont begins on the fourth Saturday of October each year and lasts through March 31st. For some animals, like otters and beavers, this season lasts for five long months. There are no limits on the number of animals a trapper may kill or on the number of traps…

‘You belong here’

November 20, 2024
Dear Editor, A Latin teacher from junior high school once told me that the word “trivia” comes from roots, meaning three roads. The idea was that people would come together where roads meet to exchange small pieces of information — trivia. Here in Vermont, we certainly swap news on street corners, and I’ve had my…

Welcoming new Americans will strengthen Vt’s economy

November 20, 2024
By Mike Pieciak, Vermont State Treasurer As Vermont’s Treasurer, I am committed to growing Vermont’s economy and building a more inclusive future for our state. To keep our economy on a positive track, we must address our demographic challenges and grow our workforce. I regularly hear from employers about the difficulty of finding workers —…