On April 1, 2020

Prohibition on utility disconnects now includes water

On Friday, March 27, the Vermont Public Utility Commission (PUC) expanded the moratorium on utility disconnections to include non-residential ratepayers and regulated water companies. A previous order, issued on March 18, had directed utilities to stop any disconnection of residential utility service due to nonpayment of electricity, natural gas, and telecommunication bills.

In Friday’s order, the commission expands the same protection to non-residential ratepayers (commercial and industrial customers) and to certain water companies under the commission’s jurisdiction. This expanded moratorium will last until at least April 30. It applies to the 21 regulated water companies in Vermont. Not all water companies (for example, fire districts) are under the commission’s jurisdiction.

Governor Phil Scott urged anyone with a disconnect notice to call the state’s hotline at 2-1-1.

With this second order, the commission recognizes that commercial and industrial customers and the customers of water companies will also endure financial constraints, and that involuntary disconnections due to nonpayment of bills would put them at risk.

The proceeding was opened in response to a March 16, petition from Vermont Legal Aid “on behalf of the low-income, disabled, and elderly residents of the state.”

For more info visit epuc.vermont.gov.

Do you want to submit feedback to the editor?

Send Us An Email!

Related Posts

Vermont’s adult loon population is at an all-time high, but fewer chicks are surviving

July 2, 2025
By Izzy Wagner/VTDigger Vermont’s adult loon population is at an all-time high, but scientists have noticed a recent decrease in the number of chicks surviving. In 2024, Vermont saw a record-breaking 123 nesting pairs, 11 of which landed at first-time nesting sites. Out of the 125 loon chicks that hatched in 2024, 65% survived through the…

Vermont State University graduates 414 nurses, boosting local health care workforce

July 2, 2025
Vermont State University (VTSU) has graduated 414 new nurses this year, marking a significant step forward in addressing the state’s ongoing health care workforce shortage. With approximately 92% of these graduates testing for licensure in Vermont and strong NCLEX pass rates, the university continues to deliver on its promise to educate and prepare nurses who…

VT Agency of Education announces summer food service program

July 2, 2025
The Agency of Education announced the availability of summer meal sites providing meals to all children, 18 and under, through the Summer Food Service Program (SFSP). This program ensures that children across the state have access to nutritious meals throughout the summer. Families are encouraged to access these meals to help support children’s growth, health,…

Sanders restores $17m for Vt schools canceled by Trump

July 2, 2025
Senator Bernie Sanders (I-Vermont), ranking member of the Senate health, education, labor, and pensions (HELP) committee, June 27 announced that the U.S. Dept. of Education reversed its decision to cancel nearly $17 million in federal K-12 Covid-19 funding for Vermont school districts and some $2.5 billion for schools across the country. The administration’s announcement follows…