On August 25, 2020

Governor Scott and DMV announce new online scheduling system for in-person appointments and transactions

Montpelier, South Burlington, and Rutland offices will re-open for visits by appointment only

Governor Phil Scott and the Vermont Department of Motor Vehicles (DMV) announced the reopening of the Montpelier, South Burlington, and Rutland offices to the public by appointment only using a new online scheduling system on Aug. 25.

“Throughout the COVID-19 State of Emergency and temporary closure of our offices, we have been fully aware of the services that Vermonters need and we have been pursuing solutions to better serve them,” said DMV Commissioner Wanda Minoli. “While DMV employees have continued to work daily covering mail, on-line, and email requests, our goal always has been to re-open as quickly as possible with health and safety protocols in place.”

Customers can schedule appointments online beginning Thursday, Aug. 27. The first appointment times available will be for Monday, Aug. 31. The hours of operation for appointments at all three locations for appointments will be 8 a.m. to 4 p.m. Customers with appointments are asked to arrive ten minutes before their appointment so DMV staff can review and verify all required paperwork prior to the appointment.

Many services are available online or by mail, and the DMV urges customers to take advantage of the efficiency and ease of utilizing those options. Online services include license renewals, replacement licenses, registration renewals, replacement registrations, address changes, learner permit exams, paying reinstatement fees, and many commercial vehicle transactions. Please go to dmv.vermont.gov/mydmv for these and other online services, and for information about which transactions can be completed by mail.

The DMV is also working on an online solution to offer Vermonters a more efficient way to get a temporary vehicle registration and temporary plate for private sales. Details of this new online service will be announced soon.

With the new scheduling system now live, the DMV will look to expand in-person appointments at the remaining branch offices.

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