On June 7, 2017

State penalizes Dollar General for price scanner violations

In response to 47 separate price scanner violations, the Vermont Agency of Agriculture, Food, and Markets has issued more than $210,000 in penalties to Dollar General stores in the state since 2013, including $24,000 in penalties this year. Agency inspectors have observed repeated pricing inaccuracies, which could shortchange consumers, such as discrepancies between the posted shelf price and the price charged at the register.

By enforcing weights and measures standards at retail stores, the agency’s consumer protection section works to make sure Vermonters get what they pay for. Inspectors are on the lookout for faulty price scanners and inaccurate scales — errors that cost shoppers money. For the first violation, the agency issues an official notice. The store must send back a corrective action report detailing how it will correct the problem. If there are continued problems, the agency may issue administrative penalties and take other action, including referral to the Vermont attorney general’s office.

“The Agency of Agriculture has levied increasing monetary penalties against Dollar General over the past four years,” said Dr. Kristin Haas, head of the Agency’s food safety and consumer protection division. “We feel it is important that consumers are aware of these inaccuracies, so they can take an active role in ensuring they are charged accurately, by checking their receipts and paying close attention in the store.”

“We are working towards helping Vermonters have a better experience when they shop at Dollar General,” said consumer protection chief Henry Marckres.

For current violations, visit  agriculture.vermont.gov/food_safety_consumer_protection/consumer_protection/violations.

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